Harry and David’s Business Model – A Story In Serving One’s Target Demographic

A long time ago I spent time in a Harry and David call center as an Order Entry Associate. I took the job out of a little desperation, not thinking that I would learn another lesson about why certain companies are successful and others are not. The lessons of how and why they do things the “Harry and David way” are practices that should be used by every start-up and established business today. Continue reading “Harry and David’s Business Model – A Story In Serving One’s Target Demographic”